Incident on Axerve Ecommerce Solutions

Incident Report for Fabrick

Resolved

From 00:05 to 05:18 on Thursday 08th February 2024, there was a problem initiating transactions made via SOAP APIs. Some transactions have not been finalized. The issue is fully resolved and we are deeper investigating the root cause.
Axerve Team

Dalle 00:05 alle 05:18 di Giovedì 8 Febbraio 2024 abbiamo rilevato difficoltà nella gestione dei pagamenti fatti tramite API SOAP. Alcune transazioni non sono state finalizzate. Il problema è completamente rientrato e stiamo indagando le cause.
Team Axerve

Posted Feb 08, 2024 - 08:59 UTC

This incident affected: Piattaforma API, Gateway, 3D Secure Authentication, and Payments Methods.